Deposits and Balance Payments Policy

Deposits

We request a 30% deposit on all bookings, both for motorbike tours and for motorbike rentals. This enables us to keep our motorbikes in top condition for your adventure, and to pay deposits to our partners in preparation for your tour.

Balance Payments

The majority of our guests pay the balance of 70% once they've arrived in Hanoi. You're free to do this at any time before your tour or rental period begins.

How to Pay for Your Booking

Bookings Made Through Our Website

When you make a booking for a motorbike tour or motorbike rental through our website, you'll be directed to our checkout page where you'll be given two options:

For your peace of mind, all payments to Dirt Bike Vietnam go through Paypal, who share none of your account information with us. Using this option, you can pay using your Paypal account or with any major credit or debit card.

You are also welcome to pay by Western Union or international bank transfer. Instructions for these payment methods are given below.

Custom Bookings

If we organise your tour or rental by email, we'll send you an invoice once it's been finalised. We offer a variety of payment options:

We can send you a paypal invoice so you can pay securely using your Paypal account, or credit or debit card.

We can also send you an invoice with our bank and identification details so you can pay by Western Union or by international bank transfer. For your convenience, these are given below.

Our Payment Details

Western Union

Recipient: Pham Van Thang

ID: 131425799

Address: Thuong Nong, Tam Nong, Phu Tho

Telephone: +84 962 230 9988

Western Union is fast and convenient, and its fees and exchange rates tend to be more favourable than those charged by most banks. Just submit your payment to Thang, our director and head tour guide, using the details below. You'll then be given a 10 digit MTCN, or, money transfer control number. Email this through to us and we'll pick your deposit up, then email you immediately to confirm your booking. We accept both Vietnamese Dong (VND) and US Dollars (USD).

International Bank Transfer

Name: Pham Van Thang

Account Number: 102867347755

Bank Name: Vietinbank

BIC/Swift: ICBVVNVX

You can also submit your deposit by international bank transfer. Once you've sent it through, just email us with the reference number and we'll email you back to confirm your booking as soon as it's come through.

*Please note that the currency of this account is Vietnamese Dong (VND). This means that your bank will charge you an exchange fee, and rates vary between banks.

Card Payment By Telephone

We can accept card payments by telephone at our office. Just let us know a time that's convenient for you and we'll call you and process the payment on our card machine.

*Please note that the currency of our account is Vietnamese Dong (VND). This means that your bank will charge you an exchange fee, and rates vary between banks.